Addressing the Concerns of Using SaaS in Your Business

In this technological era, we all need to work smart to achieve more with lesser effort. Increased mobility and accessibility in your business can help to maximise your team's efficiency.

The SaaS scene in Malaysia has been flourishing and SaaS has grown to become a need in the veterinary industry due to its ability to reduce management burdens. Despite the increasing number of implementations, some business owners are still hesitant to run their businesses with SaaS. They commonly cite concerns related to their data backup, internet or server outages. The lifetime values of using SaaS to run your clinics such as reduced business costs and maximised efficiency outweigh these expected concerns that seem little in comparison. At the end of the day, it boils down to the way the provider handles and addresses these concerns.

A number of business owners tend to trust their computers’ storage devices more than the Cloud. However, the machines are prone to several risks including harmful viruses and may end up crashing. In these situations, all your data may be lost and if it happens, it is irretrievable. Backups are needed to offset the data loss risk. If you’re already taking backups to offset this risk, when was the last time you restored and verified that your backups are working? This is a common and high-risk mistake many companies make.

You should never go through manual and slow processes to store your customer records or do repetitive tasks anymore. Automate the processes, manage and safeguard your data with Kreloses.

If you have an in-house IT team, you may be doing this already. If you are not, then you might be in for a very expensive surprise when your main system goes down and you want to recover from a backup, only to find that the backup restore does not work. Cloud-based software like Kreloses encrypts your data to prevent unauthorised access before backing up your data into multiple servers and countries. Our backups are validated, verified and tested daily to ensure all data are intact and properly stored. Your data will be safe no matter what happens and will be exportable within a few clicks.

If you happen to encounter momentary Internet bumps, you can resort to using your mobile data. Kreloses is mobile-friendly so navigating and working with your phone or tablet is easy and convenient. You can bring your work off your desk and monitor your business wherever you are, whenever you want.

We strive to put all your concerns regarding SaaS to rest. As soon as you give us a chance to show you, we will hold your hand and guide you throughout the entire journey.

The occurrence of outages in SaaS around the world is extremely uncommon. Most if not all servers are up 99.99% of the time and an outage will be considered as a rare incident. This is all thanks to the advancement of technology. Nonetheless, outages do happen to all SaaS regardless of the company's size, including local servers. Kreloses handles outages seriously and professionally with continuous, transparent updates to ensure that you are on the same page with us.

It is natural to have concerns before embarking on a new journey but it should not stop you from using SaaS and reaping all the benefits it has to offer. We will always be here to assist you and your staff if any of you were to encounter any challenges while using Kreloses. With our onsite training and onboarding process, your smooth transition to Kreloses is ensured. When you and your staff are familiarised with the software, tasks can be tackled effectively and efficiently to achieve more business objectives and milestones. If you're still worried, it is time to give SaaS a chance to prove to you its worth, especially in the long run.