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Onsite Training with Kreloses

By Diana Seow Tuesday, 9 July, 2019

We believe that hands-on guidance is the most effective and this technique has helped our customers to understand faster and better about Kreloses.We believe that hands-on guidance is the most effective and this technique has helped our customers to understand faster and better about Kreloses.

Making up of more than 90% of Malaysia's economy, the local SMEs' technological uptake is also on the rise. It is certainly a driving force for Malaysians to use software in their businesses. As time passes, software is getting simpler and more user-friendly yet remain as great in doing their job, if not better. However, every software has its own way of operation. Getting the users to be familiarised with the software through training sessions is essential to make sure that the software is used correctly.

Despite role-specific processes, it is important for all the staff to gather and learn the basics together so that they can operate Kreloses smoothly.Despite role-specific processes, it is important for all the staff to gather and learn the basics together so that they can operate Kreloses smoothly.

Kreloses provides on-board training to our customers so that they can fully utilise all of our features. We offer onsite training where we travel to your business venue to carry out the session. Through this session, you and your staff will be able to operate Kreloses smoothly as we will cover both theoretical and practical aspects. The common processes of using Kreloses will be explained before we guide you and your staff hands on based on their roles and responsibilities. We will also guide you through the steps simultaneously when you are tending to the customers so that you can have a clearer idea of the process.

CustomersCustomers' feedback and comments are invaluable in helping us to improve and strive to provide the best service to our customers.

Real-life scenarios open up the possibilities of potential hiccups during the operations process and you can immediately solve the problem with us on the spot. If there is anything that you are curious or unsure of, you can raise it anytime and our team will be more than happy to address it. The onsite training will ensure that you will be able to run your business with Kreloses immediately after the session. Evaluation forms will be distributed to all participants and we welcome your comments that you have for the training session. We take your feedback seriously and hope to further improve Kreloses and our training in order to provide you with the best service.

We highly recommend our customers to go for the onsite training as it is the most effective way to get you and your staff familiarised with Kreloses. Face-to-face learning with real examples, combined with prompt problem rectification is extremely helpful for you and your staff to pick up on operating Kreloses. You can also visit the Kreloses Academy and Knowledge Center to broaden your knowledge and understanding of the software. If any of your staff was absent during the training, encouraging them to go through the Kreloses Academy will help them understand the fundamental process of Kreloses. For Kreloses, making sure that your on-boarding process is as smooth as possible through the onsite training is of our utmost importance.

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