Taking the Jump to Digitalisation

A customer signing a digital consent form using Kreloses. Customers can now sign forms digitally on their devices and this will help to reduce paper consumption.

Illegal and uncontrolled logging is a common issue plastered on the body of newspapers from time to time in Malaysia. Despite being a green country, Malaysia has its own fair share of pollution as well. Almost every other day, we see reports of worsening global pollution and how climate quality is making a dangerous swerve down the chart. Amidst the no plastic bags and straws movement that have been going on for a while locally, it is actually more than just plastic that we should care about, though it is still good effort to embark on the journey of improved environmental quality. This has fuelled companies all around the world to strive for greener and healthier earth through various creative means that oftentimes involve the usage of technology.

In an attempt to minimise paper use, we see countless companies digitalising their businesses to reduce their ecological footprint. Some people may be puzzled at the connection between software or technology with the environment. We rarely notice but believe it or not, technology is surrounding us and the local software uptake is increasing steadily nationwide. Digitalising businesses will enable us to move further away from the traditional, manual work of pen and paper. In return, the consumption of paper will be decreased over time and businesses can be more cost efficient.

These are the shelves and table of a typical receptionist, stuffed with endless documentation and customer records which can be overwhelming at times. If all the document are transformed into soft copies, then more space will be saved and records will be easier to find.

Digitisation is almost crucial in increasing productivity and efficiency in every field. By turning your physical copies of document into soft copies, you will be able to save a lot of space and time trying to go through shelves of documentation to find the specific customer record. With software that operates through a cloud system, your documentation can be accessed around the clock easily. Not to mention, it is also more secure and minimises the risk of losing any document by misplacement, disasters or others.

Based on this framework, Malaysian developers are stepping up their game and bringing it to the next level with digital consent forms where businesses can use it to receive the consent of their customers in certain issues including hospitalisation and boarding policies. This integration is beneficial to both the business and customer as more things can be done in lesser time conveniently and customers no longer need to be physically present at a place just to sign a consent form. Customers will also be more informed and engaged considering how they can review the forms at their leisure and possibly consult it with someone, if necessary, to make the final decision.

Thousands of records are at your fingertips in Kreloses and all you need to do is type in the search term in the mega search bar and it will search through all your records in the system. The risk of misplacing physical document is very high but software adoption prevents that from happening.

Technology contributed massively to environmental improvement and with each advancement, each breakthrough, we do even better. Malaysian businesses are getting more environmentally conscious and many took the jump of digitalisation. With this, they are not only helping the environment but ultimately changing their business positively in terms of efficiency, reduced expenses and saved spaces. Nonetheless, this is a situation with two winners.