A while ago, we had the opportunity to work with Dr. Peh from Smile Up Dental Clinic in Puchong. We also had a round of discussion with him so that we can understand professionals like him better therefore allowing us to provide the best of our services. From the moment we enter the clinic, we already know that Dr. Peh is a meticulous and detail-oriented person. The interior is designed to provide a calming and comfortable environment for patients to ease their restlessness, especially in the waiting area. The friendly staff welcomed us with enthusiasm and warmth, which in a way, is important to help anxious patients to feel more relaxed.
Dr. Peh was looking for an all-rounded dental software that can ease the entire flow in his clinic from patient registration and scheduling appointments to billing and tracking expenses. Most importantly, he wanted a modern software that is simple and easy to use. In his past experiences, he recalled that most of the dental software he encountered has an old and complex user interface. Therefore, he thinks that the user-friendliness of all-around Kreloses weighed heavily on his decision when he was choosing the right software for his clinic and the minimalist design is the icing on the cake.
In the case of his treatment approach, Dr. Peh believes that no two treatment plans are the same. Therefore, he treats each of his patients with specially tailored treatment plan according to their conditions and needs. He always ensures that his patients understand the complete treatment process and the benefits of it by giving them comprehensive explanations. Furthermore, he is also very open to discussion and generous with knowledge. This helps his patients to understand the problem better and plan for the next course of treatment. In certain circumstances, it relieves the hearts of anxious patients who are less informed on the knowledge of dentistry.
For a tech-savvy and thorough person like Dr. Peh, having all the information at his fingertips and being able to access his work wherever, whenever are major plus points. If there is a need to retrieve the patient's consultation notes from previous visits, he can do it within a few seconds, even if he is on his mobile phone and provide further explanation to the patient. He also mentioned that filling up patients' consultation notes has been quick and easy, the most complicated case only taking up to a few minutes. Initially, one of Dr. Peh's biggest concerns is regarding the security of patient data but he is assured when he found out that all data in Kreloses is encrypted with passwords and backed up daily.
Covering all fields of dentistry from restorative to cosmetics, the team behind Smile Up Dental Clinic ensures a high quality of service that will surely put a smile on the patients' faces. It is our pleasure to be working with such a professional who is committed to meet his high standard of service and is determined to provide only the best treatments for his patients. With Kreloses helping to manage and ease his clinic's workflow, he can focus fully on his passion and continue to improve his patients' quality of life.